How can we assist you?
Our Claims Department is here to assist you whenever you need information regarding a claim with Illinois Mutual. Please notify us as soon as possible in order to begin the process! This page will help you find the information you may be looking for, such as how to:
- Start a claim.
- Notify Illinois Mutual of a death.
- Contact our Claims Department.
- Read Frequently Asked Questions (FAQs).
In the event that you should need to file a claim, you can get the process started in just a few simple steps. Below you will find contact information and information depending on the type of insurance policy your claim is related to.
Life Insurance—Death Claim or Beneficiary Information
Start a Claim
To start a life insurance death claim or report a death, call or email a claims representative who will personally assist you. The following information will be helpful to have ready: Deceased insured’s name, date of birth, date of death, and policy number if known.
Life FAQsLife Claims Contact Information
Email:
Phone:
(800) 437-7355, ext. 746
Fax:
(309) 673-8137
Mail:
Illinois Mutual
300 SW Adams Street
Peoria, IL 61634
Individual Disability Insurance (Short-Term or Long-Term)
Start a Claim
To start a disability income insurance (DI) claim, or get information related to your existing policy, call or email a claims representative for personal assistance. You can also log in to, or register for, our My Policy portal to get additional information and certain claim forms.
Disability FAQsDI Claims Contact Information
Email:
Phone:
(800) 437-7355, ext. 752
Fax:
(309) 673-8137
Mail:
Illinois Mutual
300 SW Adams Street
Peoria, IL 61634
Worksite Group Disability Insurance
Start a Claim
To start a group disability claim, or get information about your coverage and benefits, contact your agent or the claims department who will personally assist you.
Group FAQsWorksite Group DI Claims Contact Information
Email:
Phone:
(800) 437-7355, ext. 747
Fax:
(309) 673-8137
Mail:
Illinois Mutual
300 SW Adams Street
Peoria, IL 61634
Accident Insurance
Start a Claim
To start an accident claim, or get information related to your existing policy, call or email a claims representative for personal assistance. You can also log in to, or register for, our My Policy portal to get additional information and certain claim forms.
Accident FAQsAccident Claims Contact Information
Email:
Phone:
(800) 437-7355, ext. 747
Fax:
(309) 673-8137
Mail:
Illinois Mutual
300 SW Adams Street
Peoria, IL 61634
Critical Illness Insurance
Start a Claim
To start an critical illness claim, or get information related to your existing policy, call or email a claims representative for personal assistance. You can also log in to, or register for, our My Policy portal to get additional information and certain claim forms.
Critical Illness FAQsCritical Illness Claims Contact Information
Email:
Phone:
(800) 437-7355, ext. 747
Fax:
(309) 673-8137
Mail:
Illinois Mutual
300 SW Adams Street
Peoria, IL 61634